Network Administrator

The Network Administrator will be responsible for the setup, configuration, and support the internal and/or external LAN/WAN/MAN/CAN network configurations. Troubleshoots network performance issues internally or externally with the Vendors/Carriers. Maintains the ISD departments BCP and DR plans for network operations. Recommends upgrades, patches, and new applications/equipment. Provides technical support / guidance to end users.

Responsibilites, include but not limited to

• Configure and install various network devices and services (i.e., routers, switches, firewalls, VPN, QOS, load balancers, SNMP, IPAM, etc.).
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
• Monitor performance and ensure system availability and reliability uptime is up to 100%. Monitor system resource utilization, trending, and capacity planning.
• Provide level 1 (phone support) and level 2 (Deskside support) and troubleshooting issues with carriers, vendors, and end users.
• Work with established configuration and change management policies to ensure awareness, approval, and success of changes made to the networks infrastructure.
• Document Network operating procedures and Data Communications equipment configurations.
• Maintain inventory of Data Communications equipment. Report service disruptions to Telco and works with Telco to restore service.
• Interface with Data Communications Equipment providers to properly configure the equipment and correct equipment malfunctions.
• Provide input to the design, development, and implementation of operational activities relating to networks.
• Maintain day-to-day logs of service disruptions.

Required Skills

• Knowledge of Layer 2 switching and Layer 3 routing protocols including BGP, etc.
• Experiences with Enterprise Cisco routers, switches, VOIP, VPN, wireless technologies, QOS, and firewalls.
• Excellent verbal and written communication skills.
• Demonstrated strength in statistical/analytical tools for system monitoring.

Required Experience

• High School diploma or GED and a minimum of 3 years of related experience in data network configuration and troubleshooting in a professional data center environment.
• Cisco Certified Network Associate (CCNA) Routing and Switching
• Bachelor's Degree in Computer Science, MIS or related field preferred.