Dyamics 365 Developer

Required Qualifications

Microsoft Certified

Dynamics 365 Customer Service Functional Consultant Associate

10 + years of hands-on experience in Dynamics 365 CE / Customer Service development

Proven experience with Dynamics 365 Copilot or AI-driven features

Strong understanding of Dataverse, security models, case management, SLAs, and queues

Experience with Power Platform and Azure integrations

Nice to Have

Experience with Omnichannel for Customer Service

Familiarity with Azure OpenAI or AI services

Experience in Agile product‑based delivery teams

Additional Microsoft certifications (Power Platform / Azure)

Enterprise-scale implementation experience