Solution Delivery & Business Technology Enablement (DDIT)

Job Description Summary

This role is responsible for leading the successful delivery of AI, Data, Digital, Automation, and Enterprise Technology initiatives across Japan and APMA.

As a key member of the DDIT Business Partner organization, the role translates business priorities into scalable technology solutions and ensures successful execution from concept to deployment, adoption, and value realization. Working closely with Business Partners, Product Teams, Architects, Engineers, Data & AI teams, and external vendors, the incumbent drives digital transformation while ensuring alignment with Novartis architecture, security, compliance, and governance standards.

Job Description

Key Responsibilities

Solution Delivery Leadership (40%)

• Lead end-to-end delivery of AI, Data, Digital, Automation, and Enterprise Technology initiatives.
• Own delivery outcomes including scope, quality, timeline, risks, dependencies, and stakeholder satisfaction.
• Coordinate cross-functional teams across Product, Architecture, Engineering, Security, Operations, and Vendor organizations.
• Ensure successful deployment, adoption, transition to support, and business value realization.
• Drive delivery excellence and continuous improvement.

AI, Data & Digital Transformation (25%)

• Lead implementation of AI, GenAI, Agentic AI, Analytics, and Automation solutions.
• Identify opportunities to improve productivity, decision intelligence, customer engagement, and operational efficiency.
• Drive PoCs, MVPs, and scaled solution deployments.
• Promote responsible AI adoption and governance.
• Accelerate digital transformation across Japan and APMA.

Business Partnership & Demand Shaping (15%)

• Partner with business stakeholders to understand strategic priorities and capability gaps.
• Translate business needs into technology roadmaps and delivery plans.
• Support investment prioritization and business case development.
• Act as a trusted technology advisor.

Data & Analytics Enablement (10%)

• Deliver analytics, reporting, dashboarding, and AI-driven insights solutions.
• Support enterprise data platform adoption and reusable data products.
• Ensure data governance, security, and privacy compliance.

Stakeholder Management & Change Leadership (10%)

• Influence stakeholders across Country, Regional, and Global organizations.
• Lead communication, training, adoption, and change initiatives.
• Foster collaboration across business and technology organizations.

Leadership Responsibilities

• Lead virtual and matrixed delivery teams across multiple geographies.
• Mentor business analysts and solution delivery professionals.
• Coordinate external vendors and strategic partners.
• Champion AI-first, data-driven, and customer-centric ways of working.
• Contribute to capability development within the DDIT Japan & APMA organization.

Technical Expertise

AI & Automation

• Microsoft Copilot
• Microsoft Copilot Studio
• Anthropic Claude
• OpenAI GPT Models
• OpenAI Codex
• GitHub Copilot
• Dify
• Azure AI Services / AI Foundry
• Agentic AI Frameworks
• Intelligent Automation Platforms

Data & Analytics

• Snowflake
• Databricks
• Power BI
• SQL
• Data Products
• Data Governance

Delivery Platforms

• Azure DevOps
• GitHub
• Jira
• Confluence
• Agile Delivery
• CI/CD Practices

Enterprise Platforms

• SAP
• Salesforce
• ServiceNow
• Microsoft 365
• Azure Cloud Platform

Success Measures

• Successful delivery of AI, Data, Digital, and Technology initiatives.
• Achievement of business value and measurable outcomes.
• Stakeholder satisfaction and adoption rates.
• Process efficiency and automation benefits realized.
• Growth of AI and analytics adoption across Japan and APMA.
• Alignment between business strategy and DDIT execution.

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Why Novartis

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Benefits and Rewards

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Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to midcareer- r.japan@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Budget Management, Business Acumen, Influencing Skills, Project Management, Risk Management, Service Delivery Management, Strategic Planning