Director of Product Management

ABOUT THIS POSITION

Waystar is seeking a Director of Product Management to join the team. Reporting to the Vice President, Product Strategy, The Director of Product Management will lead the Aware CDI team of product managers and ensuring that the company's software products meet the needs of customers and achieve business goals. This role requires a deep understanding of the healthcare industry, a strong track record in product management, and the ability to lead and motivate a team.

WHAT YOU'LL DO

• Lead the product management team in developing and executing the product roadmap
• Work with engineering, data science, UX design, and product marketing teams to bring new products to market
• Conduct market research and analysis to identify customer needs and opportunities
• Define product requirements and specifications
• Manage the product development process from ideation to launch
• Track product performance and make data-driven decisions
• Mentor a team of Product Managers and furnish them with resources, tools, and uniform processes to be successful
• Work with sales and customer support teams to ensure customer satisfaction
• Stay up-to-date on the latest trends in healthcare technology
• Collaborate with other directors and executives to align product strategy with the company's overall goals

WHAT YOU'LL NEED

• Bachelor's degree in computer science, business, or a related field
• 10+ years of experience in product management, with a focus on healthcare technology
• Strong understanding of the healthcare industry
• Proven track record of success in leading and motivating a team
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for healthcare and technology
• High emotional intelligence and relationship skills, and an ability to read and adapt to changing environments

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.