Application Development & Support Specialist

Position Overview

The Associate MDM Developer supports the development, testing, and operations of the MDM platform under guidance from senior team members. Builds foundational MDM skills through hands-on work on platform configuration, testing, data operations, and incident triage. Expected to grow into an independent contributor within 12–18 months.

Platform Development & Enhancement

• Develop and configure MDM platform features under guidance from senior developers
• Configure basic match/merge rules and test survivorship logic
• Support hierarchy data loading and validation
• Configure basic stewardship tasks and workflow steps
• Support testing of region-specific configurations and validate regional data accuracy
• Assist with data mapping documentation and source-to-target validation
• Support data migration testing and validation
• Execute assigned enhancement tasks
• Attend design discussions and document decisions

Platform Modernization

• Support modernization testing, data validation, and documentation
• Validate data mapping accuracy through testing during modernization
• Run regression scripts and document results

Production Support, Troubleshooting & Incident Resolution

• Triage incoming incidents, perform initial investigation, and escalate when needed
• Investigate and resolve straightforward data issues using established runbooks
• Review logs to gather initial diagnostic information for escalation
• Document incident patterns and maintain runbook updates
• Trace data through basic flows to identify obvious failure points
• Fix straightforward defects flagged in testing or production
• Monitor data sync jobs and flag anomalies
• Communicate issue status to team members and update tickets in ServiceNow
• Maintain incident logs and knowledge base articles

Testing & Quality

• Execute regression test cases and document results
• Support SIT execution and defect logging
• Submit code for review and address feedback promptly
• Write clean code following established standards and patterns
• Flag technical debt encountered during development
• Execute deployments using established CI/CD processes
• Assist with post-production validation checks
• Support DR testing execution and document results

Security & Compliance

• Basic understanding of data security, information security, and SOX compliance; follows established procedures

Required Qualifications

• 2+ years MDM platform or data management experience (e.g., Informatica MDM, Reltio, SAP MDM, Semarchy, Profisee)
• 2+ years SQL experience — queries, joins, data validation (e.g., Oracle, SQL Server, PostgreSQL)
• 2+ years hands-on coding — write and debug code with guidance (e.g., Java, Python, PL/SQL, shell scripting)
• 1+ years exposure to MDM concepts: match/merge, survivorship, hierarchies
• 1+ years exposure to data migration processes and testing
• 1+ years experience or training with data integration tools (e.g., Informatica PowerCenter, IICS, Talend, MuleSoft)
• 1+ years familiarity with CI/CD concepts and deployment processes (e.g., Jenkins, GitLab CI, Azure DevOps)
• Familiarity with log analysis tools (e.g., Splunk, ELK Stack, CloudWatch)
• 1+ years experience using ticketing systems for incident tracking (e.g., ServiceNow, Jira)
• Experience or coursework in at least 1 MDM domain
• Working knowledge of SDLC: development, testing, CI/CD basics, change management

Preferred Qualifications

• Exposure to more than one MDM domain
• Manufacturing or supply chain exposure
• Informatica MDM or Reltio certification or training
• Basic understanding of APIs and integration patterns
• Interest in AI/ML and data quality automation
• Familiarity with Agile/Scrum concepts