OPS 2 Technical Support

Posted 3y ago

Good Communication in written and verbal
They need to connect with external merchants
Quality of resolution
Runbook to be followed
Supporting merchants with API integration
Testing those interfaces through postman tools
Post API integration – Troubleshooting based on the issue; like configuration changes and validate
Work experience in Jira & Bugzilla
Salesforce CRM – ticket assigned
Web testing
API & DB testing
JSON
Java Script notification
UI testing (10%)
Shifts – rotational shifts (3 shifts each day); Night shift*
WFO – Hyderabad;

Skills