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Principal Engineer - AI Platform

iHerb
Location
US
Workplace
Remote
Employment
Full Time
Salary
USD 204,000–260,000/yr
Apply on the employer’s site

Posted 2mo ago

The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.

Responsibilities

  • Define and own the AI platform architecture
  • Lead the build of the shared AI platform layer
  • Build production AI systems
  • Set and enforce technical standards for the AI Platform team
  • Coordinate with the Personalization team
  • Contribute AI platform-specific patterns and lessons
  • Drive cross-cutting technical decisions
  • Establish and evolve iHerb's AI-driven SDLC golden path
  • Lead complex multi-team technical efforts
  • Mentor and raise the technical bar across the engineering organization
  • Represent engineering in cross-functional conversations

Requirements

  • Demonstrated use of AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor to ship production systems
  • Experience designing and evolving large-scale distributed systems across multiple teams and years
  • Track record of driving architectural standards, technical roadmaps, or platform initiatives that span multiple teams or organizations
  • Deeply held opinions on code quality, observability, CI/CD, test automation, and maintaining velocity without accumulating hidden debt
  • Able to write clear architecture documents, present to technical and non-technical audiences, and build consensus without formal authority
  • Experience working in distributed teams across the US, China, and Latin America
  • Production experience designing and operating AI platform systems: RAG pipelines, vector search, embedding infrastructure, or retrieval-augmented applications at scale
  • Hands-on experience with LLM evaluation: building eval frameworks, defining quality metrics, and iterating on model and prompt quality using data
  • MLOps experience: model deployment, monitoring, lifecycle management, and cost governance in a production environment
  • Experience building and operating agentic systems using frameworks such as LangChain, LlamaIndex, or equivalent
  • GenAI in production is required
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • 10+ years of software engineering experience, with a significant portion at senior, staff, or principal IC level
  • Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience

Preferred

  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms)

Skills

  • Claude Code
  • GitHub Copilot
  • Cursor
  • LangChain
  • LlamaIndex
  • RAG

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