Account Expansion Analyst — Healthcare Services

NEOLYTIX

Healthcare Management Services | Chicago

• Gurugram
• Manila

Account Expansion Analyst

Healthcare Services | Gurugram, India | Full-Time

LOCATION

Gurugram, India

EMPLOYMENT

Full-Time

EXPERIENCE

2–4 Years

WORK MODE

Work from Office

ABOUT NEOLYTIX

Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States. Our services span Revenue Cycle Management, Credentialing, Medical Coding, Patient Access, and Consulting — delivered from Gurugram and Manila.

ABOUT THE ROLE

We are building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You will maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems.

KEY RESPONSIBILITIES

• Build and maintain account mapping across 220+ client accounts
• Monitor healthcare delivery data to identify cross-sell and win-back opportunities
• Execute targeted outreach campaigns using CRM workflows
• Prepare data packages and materials for client account reviews
• Produce monthly industry intelligence briefs for client distribution
• Track pipeline activity, generate dashboards, and maintain CRM data integrity
• Coordinate with delivery teams to systematize opportunity identification

WHAT YOU BRING

• 2–4 years in healthcare BPO analytics, sales operations, or B2B marketing operations
• CRM proficiency (HubSpot preferred)
• Strong Excel/Google Sheets skills
• Working knowledge of healthcare revenue cycle concepts
• Professional written English communication
• Process-oriented mindset with strong attention to detail
• Ability to maintain US-overlapping hours (3–4 hours with Central Time)

NICE TO HAVE

• Prior experience in a healthcare BPO environment
• HubSpot or Salesforce certification
• Dashboard experience with Power BI, Looker, or similar
• Exposure to account-based marketing (ABM) strategies

WHY JOIN NEOLYTIX

• Be part of a high-growth healthcare services organization with a clear expansion roadmap
• Work directly with senior leadership on strategic client growth initiatives
• Build meaningful expertise at the intersection of analytics, healthcare, and growth operations
• Collaborative, low-politics culture with visibility into real business outcomes