Technical Support Engineer (Mechanical Skills)

Technical Support Engineer (Mechanical Skills) - Chiltern Park Recruitment Ltd | Career Page

Technical Support Engineer (Mechanical Skills)

Milton Keynes, England, United Kingdom

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Job Openings Technical Support Engineer (Mechanical Skills)

About the job Technical Support Engineer (Mechanical Skills)

An exciting opportunity for a Technical Support Engineer with a Mechanical Engineering understanding and talent has arisen to join a multinational engineering company within automation, covering many sectors including automotive, aerospace, space, scientific, pharmaceutical, electronics, renewable energy, and food processing.

Location

Milton Keynes

Benefits

Salary £35,000 - £40,000 - depending on experience + superb career and technical progression available, subsidised canteen, free lunches, Excellent Pension, Private Health Cover, 25 days holiday, Company Bonus, Relocation package available where appropriate etc

Job Type

Permanent, full time

The Role

Our client is looking to recruit an individual to support to customers and the sales force for technical matters with a strong mechanical bias. The role requires understanding the competition offering in the market including SWOT analysis. Commercial and market awareness of the company's product offering. Supporting sales growth by training and proactive promotion of existing and new products

Key Responsibilities

Support for customer questions via phone, e-mail & EPICS

Process requests for special products and variations

Analyse, check and report writing on customer product returns

Product management including training, new product introduction and supersession of discontinued product ranges

New Product Development Proposal activity

Market and competitor product analysis & understanding

Skills, Experience and Education

HNC or HND Mechanical Engineering or related discipline

English Language GCSE or equivalent qualification

Hands-on testing and diagnostic experience

Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines

Ability to clearly and effectively present technical subjects, face-to-face and via webinar

What They Offer

The reason for their success is their people.

Every team member has a voice, and this contributes to their success as a company! They take pride in our collaborative, innovative and customer-focused culture where team members feel respected, empowered and valued.

Interested?!?! Apply now!

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