JobHabor

Sr. ServiceNow Developer

BizTechFusion

Location
Remote (United States)
Workplace
Remote
Employment
Contract
Salary
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Posted 2mo ago

The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.

Responsibilities

  • Design, develop, configure, and maintain ServiceNow applications, workflows, and platform capabilities
  • Implement and manage Service Request workflows and Service Catalog offerings
  • Develop and maintain integrations between ServiceNow and enterprise platforms using REST APIs
  • Develop and optimize workflow automation and orchestration within ServiceNow
  • Configure and customize ServiceNow applications, forms, user interfaces, and automation logic
  • Develop dashboards, reports, and operational metrics within ServiceNow
  • Collaborate with infrastructure, cybersecurity, and platform engineering teams
  • Support platform lifecycle activities, including testing, release management, and deployment
  • Provide production support and troubleshooting for the ServiceNow platform
  • Document system configurations, updates, and operational procedures
  • Support implementation of AI-enabled ServiceNow capabilities

Requirements

  • 8+ years of experience in enterprise IT development, platform engineering, or automation roles
  • 4+ years of hands-on ServiceNow development experience
  • Experience implementing and supporting ServiceNow ITSM modules
  • Experience integrating ServiceNow with enterprise platforms using REST APIs, XML, and JSON
  • Familiarity with monitoring and analytics platforms such as Splunk
  • Experience working in environments aligned with government cybersecurity frameworks
  • Experience collaborating with cross-functional teams
  • Strong experience with ServiceNow platform development
  • Experience implementing ServiceNow ITSM and Service Desk capabilities
  • Experience integrating enterprise platforms using REST APIs, XML, JSON, and web services
  • Familiarity with Splunk dashboards, alerts, and event management workflows
  • Strong troubleshooting and debugging skills
  • Understanding of enterprise IT infrastructure, networking protocols, and security monitoring environments
  • US Citizenship required

Preferred

  • ServiceNow Certified System Administrator (CSA) preferred
  • Knowledge of ServiceNow AI and automation capabilities (Predictive Intelligence, Virtual Agent, intelligent routing) preferred
  • Ability to get Security Clearance preferred

Skills

  • ServiceNow
  • ITSM
  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Service Catalog
  • ITOM
  • Splunk
  • REST APIs
  • XML
  • JSON
  • RMF
  • NIST CSF
  • Business Rules
  • Script Includes
  • Flow Designer
  • UI Policies
  • Client Scripts
  • Service Catalog development
  • IntegrationHub
  • Virtual Agent
  • Predictive Intelligence
  • Workflow automation
  • Intelligent ticket routing

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