Business Analyst- Retail & Consumer Process Goods

Job Summary

The Business Analyst will play a crucial role in WNS customer engagements to understand the client business requirements and drivers, and help translate them to implementable technical requirements and user stories. They will utilize their extensive experience in data analysis and analytics, combined with deep domain understanding of the industry, to provide actionable insights and recommendations that drive business success in this sector.

Industry

Retail & Consumer Goods Candidate is expected to have exposure to one or more of the following functional areas -

• Product Development (Research, design, and development of consumer products, Product lifecycle management, Product data management)
• Manufacturing and Operations (Production and quality control for consumer goods)
• Sales and Marketing
• Supply Chain and Logistics (supply chain management, distribution, and inventory.
• Customer Relations and Support Candidate is expected to have exposure to one or more of the following

Lines of Business

Food and Beverages

Production and sales of food and drink products.

Apparel and Fashion

Clothing, footwear, and fashion accessories.

Consumer Electronics

Electronics, gadgets, and appliances.

Home and Personal Care

Household and personal care products.

Key Responsibilities

Domain Understanding

Demonstrate a strong understanding of the industry, its challenges, trends, and specific data needs.

Data Analysis

Analyze large datasets to extract valuable insights and trends specific to the industry.

Requirements Gathering

Collaborate with stakeholders to gather and document business requirements, ensuring a deep understanding of domain-specific needs.

Data Modeling

Understand data models, and help translate complex business needs into structured data solutions.

Business Intelligence

Understand customer’s KPIs and provide analytical and business intelligence inputs to customer’s data visualizations and dashboard requirements & performance metrics

Market Analysis

Stay updated on industry trends, market dynamics, and competitive landscapes to inform data-driven decision-making.

Cross-functional Collaboration

Collaborate with cross-functional teams to implement data-driven solutions and initiatives.

Data Quality

Provide inputs to the data engineering team to help ensure data accuracy, consistency, and integrity within the domain.

Software & Tools

Proficiency in analytics and Data Tools, such as Python, R, SQL, Tableau, Power BI is desirable

Regulatory Compliance

Knowledge of data security and privacy regulations is needed

• Bachelor's degree in a relevant field (e.g., Business, Computer Science, Data Science).
• 10-12 years of experience in business analysis, with a strong focus on data and analytics in the industry.
• Strong functional exposure to data management, statistical analysis, and data visualization.
• Familiarity with industry-specific software and tools such as Python, R, SQL
• Ability to work effectively in a cross-functional, collaborative team environment.
• Strong problem-solving and critical-thinking skills.

NAExperience Level

10-12 Years