IT Support

IT Support Elwood Roberts | Career Page

IT Support

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Job Description

Job: IT Support Technician

Location: Newbridge, Co Kildare

Salary: 30-40k

Type: Permanent job

Working model: Hybrid (3 days in office)

We are looking for a talented IT support technician who will report to the IT Infrastructure & Network Manager. You will provide high-quality technical support to end-users across the our clients teams. This role involves ensuring seamless operation of IT systems, maintaining network security, and delivering excellent customer service to a user base of approximately 250 people.

Responsibilities

• Collaborate with the IT Helpdesk team to provide support for:
• Microsoft 365
• WAN & LAN networks
• Firewalls
• VMWare & Windows Server
• Windows 10/11 support and deployment
• OS and software patching
• A variety of business applications
• Uphold best practices in IT security across the network.
• Maintain and support local and wide area networks.
• Assist in updating and testing the Business Continuity Plan as needed.
• Provide out-of-hours support and travel between a few locations around Ireland as required.
• Adhere to procurement processes when purchasing hardware and software.
• Research, source, and implement software/hardware solutions as needed.

Skills and Experience

• IT Degree or equivalent qualification.
• 1-2 years experience as a computer technician or in a similar role.
• Excellent troubleshooting and problem-solving skills.
• Strong communication abilities and a thorough understanding of computer systems and IT components.
• Experience with LAN/WAN networks.
• Exceptional organizational skills with the ability to manage multiple tasks in a time-sensitive environment

This is a great opportunity to secure a great job with excellent career potential. You will work on a mix of old and new technology. You will work in a very collaborative and supportive culture. If you would be interested in applying, please submit your CV to the link provided for immediate consideration.

Working Place

Newbridge, County Kildare, Ireland

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