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Site Reliability Engineer II

Yum
Location
Ho Chi Minh, Dong Nam Bo, Viet Nam
Workplace
Hybrid
Employment
Full Time
Salary
—
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Posted 1mo ago

  • 2+ years of experience in SRE, DevOps, production support, or infrastructure engineering roles
  • Hands-on experience with monitoring and observability tooling (e.g., Datadog, Prometheus, Grafana, CloudWatch, or similar)
  • Working knowledge of at least one major cloud provider (AWS preferred)
  • Proficiency in at least one scripting or programming language (e.g., Python, Bash, Go) for automation, with demonstrated examples of automating away manual operational work
  • Experience participating in incident response and on-call or shift-based operations
  • Understanding of SLI/SLO concepts and reliability engineering fundamentals
  • Ability to work follow-the-sun shift rotations, including structured handoffs with teams in other regions
  • Strong written and verbal English communication skills for cross-region collaboration
  • Own the Vietnam shift within GRE’s global follow-the-sun coverage model, including schedule design, coverage planning, and holiday/leave management
  • Ensure clean, structured handoffs to and from US and India teams, with clear ownership transfer on open incidents and in-flight work
  • Maintain shift readiness: runbooks current, alerts actionable, escalation paths clear
  • Serve as escalation point for the Vietnam shift during complex or high-severity incidents
  • Kubernetes, container orchestration, and infrastructure as code experience (e.g., Terraform)
  • Familiarity with AI-assisted operations tooling and automation-first reliability approaches, including auto-healing and auto-remediation patterns
  • Exposure to platform engineering and internal developer platform concepts: self-service tooling, developer portals (e.g., Port, Backstage), GitOps
  • Experience in multi-region or globally distributed team models
  • Relevant certifications (AWS, CKA, or similar)

Skills

  • Datadog
  • Prometheus
  • Grafana
  • AWS CloudWatch
  • AWS
  • Python
  • Bash
  • Go
  • Kubernetes
  • Terraform

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