BigPanda AIOps SME Java developer chicago, il

BigPanda AIOps SME Java developer chicago, il ESRhealthcare and EXEC STAFF RECRUITERS | Career Page

BigPanda AIOps SME Java developer chicago, il

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Job Description

BigPanda AIOps SME Java developer chicago, il

Migration Role

BigPanda AIOps Engineer / SME

Location

Chicago, IL On-site

Role Objective Lead and execute the migration from IBM NetCool (OMNIbus) to BigPanda, modernizing legacy event management into an AIOps-driven incident intelligence platform with reduced alert noise, improved correlation, and tighter ITSM integration.

Scope of Work

• Assess current IBM NetCool setup (ObjectServer, probes, enrichment, correlation rules)
• Design and execute NetCool ? BigPanda migration (phased or controlled cutover).
• Configure BigPanda ingestion, normalization, deduplication, enrichment, and correlation.
• Integrate BigPanda with monitoring tools and ITSM (e.g., ServiceNow).
• Tune correlation patterns to reduce noise and improve incident accuracy.
• Support testing, go live, hypercare, and operational handover.

Must Have Skills (Screening Mandatory)

• Hands on BigPanda implementation experience (not just exposure).
• Strong IBM NetCool / OMNIbus background (event flow, rules, probes, enrichment).
• Proven experience in AIOps / Event Correlation / Incident Intelligence.
• ITSM integration experience (ServiceNow preferred).

Scripting & integrations

REST APIs, Python/Shell.

• Strong understanding of ITIL-based incident & operations workflows.

Good to Have

• Experience with other AIOps tools (Moogsoft, Splunk ITSI, OpsRamp).
• Exposure to cloud / hybrid monitoring environment

Working Place

Chicago, Illinois, United States

Company

ESR Healthcare

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