Product Manager

Key Responsibilities

• Own the product backlog and roadmap across the product's key user journeys.
• Translate user research, stakeholder needs, and policy requirements into clear product requirements and user stories.
• Priorities features based on user needs, impact, and delivery constraints.
• Design for the range of users the product serves, accounting for their differing needs and contexts.
• Define success metrics and track product performance, using data to inform decisions.
• Plan and run discovery and validation activities, and translate findings into product improvements.
• Partner with designers, researchers, and engineering to move features from concept through to release.
• Manage stakeholders across teams, communicating product direction and rationale clearly.

Qualifications & Skill Sets

• At least 5 years of experience in product management, with a track record of shipped digital products.
• Strong product craft across requirements definition, backlog prioritization, and roadmapping.
• Comfortable working with data to inform decisions and measure outcomes.
• Hands-on discovery and user research experience, including planning, running, and acting on findings.
• Experience delivering workflow- or management-type systems (dashboards, records, scheduling) is an advantage.
• Familiarity with agile delivery and working closely with design and engineering.
• Clear communication of product rationale to technical and non-technical audiences.
• Prior experience in a government or public sector context is an advantage.