Business Information Analyst

This role is based in Menara Skymind office.

To maximise the effectiveness of Informa TechTarget’s business processes through the provision of actionable data, analysis and recommendations that enable staff at all levels to make profitable business decisions. From the CEO through to individual account managers, having the right information at the right time is key to remaining competitive. In a multi-divisional, multi-functional and global business it is essential that staff can rely on the provision of this information and remained focussed on executing their own roles.

This will be achieved by

• Contributing fully to the objectives of your team and achieve the personal objectives set by your manager
• Continually improve your knowledge to ensure the best support can be offered
• Act as support for Senior Analysts when necessary
• Being relentless in your pursuit of automation improvement of systems and process

As a business in a fast-paced business environment it is vital to our future success that we are able to act with speed and confidence. This role is critical to providing Informa TechTarget with the analytical armoury it needs to achieve its financial goals.

Key responsibilities & activities

Data Accuracy/Quality

• Own the data and reporting processes for key business tools including but not limited to Research planning and Consulting tracking.
• Ensure new data, data sets or data sources are documented, understood, and used correctly in dashboards
• Ensure day to day delivery of reports and analysis is timely, accurate and complete
• Analyse complex datasets to identify trends, patterns and opportunities for improvement

Stakeholder Collaboration

• Work closely with business leaders and other key stakeholders to understand their data needs and translate them into technical requirements.
• Present findings, reports and recommendations in a clear and concise manner

Team Support

• Provide cover to team members who are unavailable
• Ensuring other team members have access to documentation to help them cover when you are unavailable
• Actively seek opportunities to improve processes and increase focus on the “customer”

Development, Coaching and Self-awareness

• Complete any required training on time relevant to the overall performance of your role.
• Attend team meetings and 1:1 meetings to stay up to date with the business goals and performance.
• Develop a clear understanding of personal strengths and weakness. Seek opportunities to utilize strengths and to improve on weaknesses where necessary.

Dashboard Development

• Create high quality data visualisations that enable the users to focus on the right details with minimal training

Process Automation

• Create time saving business process automations to standardise processes and have them run automatically without manual intervention

Training & Support

• Engage with internal training opportunities, take ownership of how you develop in the role and the direction in which you wish to advance
• Provide training to end users on systems and platforms you use and develop
• Upskill in Data Science related knowledge

Skills & Competencies

• Ability to articulate complex solutions in a simple and coherent manner
• Strong inter-personal and communication skills
• Ability to work well independently and on a team
• Ability to handle pressure, juggle multiple responsibilities simultaneously, and work well with a diverse customer base and various internal teams
• Self-critical and able to take on board advice and constructive criticism
• Process & customer focused
• Financially literate with good mathematical skills

Preferred Knowledge & Experience

• SQL
• Python
• Ability to trouble-shoot data queries and problems
• Working knowledge of Microsoft Office applications
• Experience working with Salesforce data preferred
• Tableau or similar visualisation tool
• Interest in developing data science skills in Python

Essential

• Proficiency in data analysis.
• Strong capabilities in handling large, complex datasets and addressing common data quality challenges in a research environment.
• Proven track record of requirements gathering, analytical workflow design, resource planning, timeline management, problem-solving and stakeholder communication.
• Hands-on experience in programming language such as Python or R with demonstrated ability to build end-to-end analytical workflows.
• Good written and verbal communication skills with demonstrated ability to facilitate productive discussions between technical and non-technical stakeholders.
• Bachelor’s degree in a quantitative discipline such as Data Analysis, Data Science, Economics, Mathematics, Statistics, Computer Science, or Engineering
• Minimum 2+ years of relevant experience in analytical roles.

Desirable

• Research skills for ongoing analysis and understanding of industry trends and key strategic issues.
• Demonstrated ability to produce clear and concise written documentation on methodologies, assumptions and limitations.
• Experience presenting to internal stakeholders
• Experience with cloud-based analytical platforms

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

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