Senior Vice President, Senior Product Owner-Cards.Payments - MBP.Retail Banking Group-MBPKLTD

Job Purpose

• Manage end-to-end view of payment cards from customer onboarding to fulfilment to activation and ongoing engagement.
• Work with respective Business owners to develop and launch segment specific card products
• Work with internal product stakeholders to implement integrated user journeys
• Build view of customer onboarding, engagement & spends w.r.t. P&L and strategic commitments
• Manage fraud and operational risk for card products
• Engage with tech partners, vendors, payment schemes, regulator and internal stakeholders to ensure continuous innovation and increased efficiency

Key Result Areas

Own the end-to-end card onboarding and management journey including fulfillment, activation and engagement

• Partner with stakeholders including operations, compliance, payment schemes, third party vendors etc. to launch card products for Pakistan Digital Bank
• Identify opportunities across the customer journey to optimize and increase efficiency.
• Drive data quality and ensure accurate information is being captured in analytics and reporting
• Review portfolio to identify journey issues

Knowledge, Skills & Experience

• Degree in IT or Business or related field with 4-5 years experience
• Experience in in banking / financial industry with focus on Payment cards product development, strategy, design, implementation etc.