Salesforce Administrator
Carrier Enterprise
- Location
- United States
- Workplace
- Remote
- Employment
- Full Time
- Salary
- —
Posted 3mo ago
The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.
Responsibilities
- Create and support Salesforce Sales/Service/Marketing/Experience Cloud processes
- Configure standard and custom objects, fields, page layouts, validation rules, flows, case paths/statuses, record stages, approval processes and lightning components
- Design, implement and maintain standardized dashboards, charts and reports
- Perform ongoing configuration, support, maintenance and enhancements
- Manage user security, roles, profiles, permission sets, queues, sharing rules and public groups
- Leverage export/import/analysis/backup tools to cleanse, deduplicate and archive data
- Respond to support tickets and create documentation
- Develop and test new/enhanced processes, version features, release updates in sandboxes and deploy them to production
- Work with leadership, SMEs, stakeholders, project managers, fellow admins and external partners to implement standardized solutions
Requirements
- Salesforce Certified Platform Administrator with Bachelor's degree or equivalent
- Expertise with objects/fields, flows, validation rules, approval processes, role hierarchies, users/profiles/permission sets, page layouts, reports/dashboards and change sets
- 1+ years of hands-on experience configuring & implementing Salesforce solutions in Lightning Experience
- Experience with Sales Cloud and Service Cloud
- Strong attention to detail with a proven ability to design processes that drive user adoption and maintain a high level of data quality
- Strong communicator skilled at engaging employees/users across all organizational levels with varying technical knowledge
- Self-motivated learner eager to expand technical skills, increase project leadership responsibilities and pursue additional Salesforce training/certifications
Preferred
- Marketing Cloud and Experience Cloud a plus
Skills
- Salesforce
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Experience Cloud
- CPQ
- Omni-Channel
- Lightning components
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