JobHabor

Salesforce Administrator

Carrier Enterprise

Location
United States
Workplace
Remote
Employment
Full Time
Salary
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Posted 3mo ago

The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.

Responsibilities

  • Create and support Salesforce Sales/Service/Marketing/Experience Cloud processes
  • Configure standard and custom objects, fields, page layouts, validation rules, flows, case paths/statuses, record stages, approval processes and lightning components
  • Design, implement and maintain standardized dashboards, charts and reports
  • Perform ongoing configuration, support, maintenance and enhancements
  • Manage user security, roles, profiles, permission sets, queues, sharing rules and public groups
  • Leverage export/import/analysis/backup tools to cleanse, deduplicate and archive data
  • Respond to support tickets and create documentation
  • Develop and test new/enhanced processes, version features, release updates in sandboxes and deploy them to production
  • Work with leadership, SMEs, stakeholders, project managers, fellow admins and external partners to implement standardized solutions

Requirements

  • Salesforce Certified Platform Administrator with Bachelor's degree or equivalent
  • Expertise with objects/fields, flows, validation rules, approval processes, role hierarchies, users/profiles/permission sets, page layouts, reports/dashboards and change sets
  • 1+ years of hands-on experience configuring & implementing Salesforce solutions in Lightning Experience
  • Experience with Sales Cloud and Service Cloud
  • Strong attention to detail with a proven ability to design processes that drive user adoption and maintain a high level of data quality
  • Strong communicator skilled at engaging employees/users across all organizational levels with varying technical knowledge
  • Self-motivated learner eager to expand technical skills, increase project leadership responsibilities and pursue additional Salesforce training/certifications

Preferred

  • Marketing Cloud and Experience Cloud a plus

Skills

  • Salesforce
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • Salesforce Experience Cloud
  • CPQ
  • Omni-Channel
  • Lightning components

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