IT Support Staff

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

IT Operation Maintenance

• Maintain the reliability and availability of IT Operation and Infrastructure (system and application, network and IP telephony)
• Handle and repair problems related with IT Operation coverage (i.e., hardware, operating system, software application)
• Maintain good condition of the computer hardware, operating system, and other software applications
• Provide proper trouble shooting solutions for users in related area
• Maintain the domain controller server, file server, and mail server
• Maintain documentation of all Computer Laboratory & IT inventory
• Provide guidance and suggest various solution in handling matters in IT Operation coverage area (database & application, network, IT infrastructure)

Data & Application

• Install required application in Computer Laboratory and related users
• Handle application installation process and maintenance
• Prepare system documentation of related application and its changes

Network & Technical Support

• Arrange user access login in related area
• Distribute IT equipment and installing the network system
• Participate in identifying the needs for additional hardware and software components required according to related task
• Assist users in accessing the IT system and software
• Install and distribute computers’ staff
• Arrange logbook/history of all reported problems and trouble shoots of components within the system

Management Support Activities

• Provide Report to direct Supervisor
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by Direct Supervisor Education Requirement:
• Minimum Diploma Degree (D3) or University Student (6th Semester) Work Exposure/ Experience:

No working experience Special Skill

• Knowledge and ability to use various system required

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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