Senior Infrastructure Engineer

Job Responsibilities

• Administration of the Windows, Linux and Kubernetes environments.
• Installation and configuration of key programmes and products.
• Management and patching of VMware platform. Creating of servers and deploying as required within the business group.
• Management of all software and hardware installations
• Disaster Recovery and Business Continuity planning and implementation.
• Involvement with audits for regulatory environments.
• Management of enterprise storage SAN, NAS, ISCSI and Fiber Channel.
• Perform routine maintenance activities across various infrastructure.
• Firmware upgrades across all infrastructure components.
• Management of critical backup solutions.
• Management and updating Vcenter, and Hosts.
• Leadership and time management skills to train and support 1st and 2nd level Systems Engineers / 1st, 2nd, and 3rd level IT Support Engineers
• Automation of repetitive tasks.
• Configuration and deployment of VM’s in a public cloud environment.
• Monitoring, ensuring that all critical infrastructure is working optimally, resolving alerts and ensuring capacity is optimal.

Living the spirit

The job obligations of a Senior Infrastructure Engineer go well beyond what is listed above. Ensuring that you are living and applying our fundamental company values in your day-to-day tasks is critical to the success of the department and BET Software as a whole. We have outlined how you will bring our core company values to life in your role below:

• Continuously embracing the power of teamwork to overcome challenges and find innovative solutions to make a positive impact within the Infrastructure Team. Take the initiative to make improvements and guide change management within the team.
• Empower and enable team members to be themselves, fostering an environment where individual strengths shine.
• Act as a mentor and coach to junior and intermediate team members, fostering their growth and development.
• Lead by example, encouraging authenticity and openness amongst the team and promoting a collaborative and inclusive work environment.
• Demonstrate expert-level conflict resolution skills, resolving complex team dynamics and technical disputes constructively.
• Approach each day with a strategic mindset, identifying long-term opportunities for improvement within the Infrastructure team.
• Exhibit strong leadership in crisis situations, guiding the team through challenging and high-pressure scenarios.
• Uphold high moral and ethical standards in all your actions and decisions.
• Embrace each day as an opportunity to learn and grow in the ever-evolving field of IT. Every day brings a new adventure in troubleshooting and finding solutions for our clients and greater team.
• Assume responsibility for all duties and responsibilities, ensuring that they are accomplished to the best of your ability. It is critical to remember that even when assisting other departments, you are still representing the Infrastructure department. Your work output will represent the Infrastructure Team as a whole.

Job Specification

• A minimum of 4 years IT Infrastructure experience
• Relevant industry certifications will be advantageous
• Server implementation experience.
• Understanding of cloud technologies (AWS or Azure)
• Experience in Microsoft applications including Office 365 and Azure
• Able to work as part of a team and in unsupervised situations.
• Experience working closely with a development team.
• Windows and Linux Server System Administration
• Ability to build strong relationships with end-users at all levels of the organisation and provide outstanding customer service.
• Excellent analytical and problem-solving skills.
• Demonstrated history of producing high quality systems documentation
• Relevant industry certifications.
• Advantage Red Hat OpenShift certified - RHCE.
• Knowledge of Kubernetes
• OpenShift Administrator a benefit.
• Knowledge of maintaining products like REDIS, COUCH.
• Experience with Grafana or similar monitoring tools.