IT Support Lead - IL

About Ibex

Ibex develops state-of-the-art AI solutions for cancer diagnostics. Our cutting-edge technology

transforms cancer care by providing every patient with an accurate, timely and personalized

diagnosis.

Ibex is a well-funded start-up headquartered in the USA and Israel, with a global presence and

live deployments at labs and hospitals worldwide.

Our world-class team of researchers, engineers, business professionals and medical experts is

growing.

Ibex Medical Analytics is looking for an IT support Lead to help build a robust service that

enables trusted cancer diagnostics for all.

• Responsibilities:
• Maintain and improve the technology used by the company
• Manage endpoints, servers, and services
• Participate in equipment purchase
• Collect evidence (logs and metrics) to comply to the standards Ibex adheres to
• Test and examine staff complaints and support teams to remediate
• Ensure that systems are safe and secure against cybersecurity threats
• Previous experience as an IT support engineer for at least 3 years - a must!
• Previous experience as an Administrator of Office 365 & Azure AD and Google Workspace - a must!
• Experience with supporting non technical personnel
• Experience with Windows, Linux and MacOS administration
• Experience with server virtualization (VMWare of Open Source)
• Experience with managing network devices (as Cisco and FortiGate)
• Experience with troubleshooting network issues
• Experience with troubleshooting OS malfunctions
• Fluent in English – verbally & written – a must!
• On-site position