Systems Support Engineer

Position Details

Job Title: Systems Support Engineer

Work Location: Melbourne, FL

Shift: 1st – 980 Schedule

Amount of Positions: 2

Target Start Date: ASAP

Duration: 12 months

Job Description

• Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically these tasks may include:
• Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.
• Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.
• Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.
• May document engineering processes and specifications.
• Recommends formats responsive to technical and customer requirements.
• Researches, organizes, writes, edits and produces original technical documentation.
• Plans, designs, implements and maintains computer/web-based training modules.

Qualifications

• Bachelor’s degree in a technology field with 10 years relevant experience required, or an Associate’s degree, graduation from a military or commercial electronics course, and at least 14 years relevant experience required.
• Must be eligible to obtain a security clearance.

Preferred Additional Skills

• Proficiency in using Excel and LCC modeling tools desired.
• Prior experience with FAA or other government documentation standards.
• Excellent communication and management skills are required, as well as the ability to work harmoniously in a team environment with government customers and other contractors.
• Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.
• Ability to work in a team environment and negotiate solutions among functional groups (Manufacturing, Mechanical Engineering, Software Engineering and others) is a key success factor.

Notes from Intake Call

• Persons already possessing required clearances are strongly preferred (FAA & Secret)
• Developing government training or defense contractor training experience a must
• Henry Moran is an example of a good trainer; look him up on LinkedIn
• This person will work with Engineering Team to understand the program.
• They will be developing training materials vs. delivering training. Goal is for them to learn the systems to develop modules.
• This is a Voice Switch/Station project for the FAA.
• They will be developing training for a switch/station product.

All your information will be kept confidential according to EEO guidelines.