Prime Tech Support

• Analyze, use and configure network management applications for medium to critical complexity networks.
• Phone/email/fax consultation to debug network systems problems of increasing levels of complexity; provides support on a world-wide basis.
• Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally.
• Provide systems product training and mentoring to other CSE's and assist in problem resolution where required.
• Utilize test equipment and configurations in CSE lab for simulations of real problems.
• Escalate systems and problems to appropriate internal resources and resolve on a timely basis.
• Accurately and completely document problems and solutions on case notes and bug reports
• Strong SNMP Skills.
• 1+ year of Linux/Unix knowledge above user-level. Would prefer RHCE certification.
• MySQL expertise and good Java Knowledge.
• CCNA level networking knowledge or certification.
• Virtualization knowledge VMWare, or KVM, or Hyper-V experience.

Please contact

Sanket Kokne

973-637-1918

sanket.kokne(@)collabera.com