IT Trainer with MS Office Exp

We are looking for Trainer in Annapolis, MD for 6+ months contract position.

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $2500!!! Please don't miss to refer someone who are looking for projects.

Job details mentioned below

Title

Trainer

Location

Annapolis, MD

Duration

6+ months

Essential Functions/Duties

• Delivery of hands on instruction for commercially available but extensively customized software and hardware used for the Maryland Judiciary including current and legacy versions of Microsoft operating systems, current and legacy versions of Microsoft Office,
• Attendance at pre instruction/deployment setup meetings and conference calls locally in Annapolis and in Maryland Judiciary locations throughout the State as needed.
• Providing post instruction/installation/upgrade desk-side support for all users.
• Functioning as liaison between end users and Education Division leadership and designated individuals including help desk team, programmers, analysts, technicians, and project managers.
• Providing phone/Help Desk support as assigned.
• Assisting with all functions necessary to create, edit, modify, produce, and disseminate instructional documentation as assigned.
• Performance of other functions necessary to support the mission of the AOC Education Division

Skills, Abilities, and Experience

• Excellent communication (written and verbal) and presentation skills.
• Interpersonal skills that include the patience, tact and ability to work effectively with both technical and non-technical users.
• Extensive experience delivering customer training programs to individuals and groups of users.
• Ability to identify and assist in troubleshooting user-defined problems.
• Proficiency with current and legacy versions of the Windows operating systems including XP, 7, 8, and others
• Proficiency with current versions of Microsoft Office including 2014 and 365.
• Must have the aptitude to become proficient with commercial and non-commercial software and hardware used by the Maryland Judiciary including, but, not limited to case management software, revenue collection software, personal computers, printers, cash register system components, scanners, and mobile devices.
• Must have extensive experience providing education to adults in a work setting.
• A Bachelor's Degree from an accredited college or university with a major in Education/Training in the areas of Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
• Preferred – Master’s Degree
• Preferred – Microsoft certifications issued within the last five years.
• Preferred – Documented experience or academic credentials in instructional design
• Preferred – Experience delivering short term training for professionally diverse groups.

All your information will be kept confidential according to EEO guidelines.