Lead Assistant Manager

Essentials

• Design, develop, and maintain automation solutions using VBA, Python, Power Apps, Power Automate, Power BI, SQL, SharePoint, Excel, and Microsoft 365 tools.
• Build Canvas Apps and Model-Driven Apps to digitize business processes, forms, validations, and operational workflows.
• Develop Power Automate cloud flows and, where required, desktop flows for approvals, alerts, notifications, data movement, and process orchestration.
• Integrate Power Apps and Power Automate with SharePoint, Outlook, Teams, Excel, Dataverse, SQL, and other enterprise applications/connectors.
• Develop automated reports, reconciliations, dashboards, data validations, and exception management solutions for insurance and finance operations.
• Analyze insurance business processes and identify opportunities for automation, optimization, standardization, and control improvement.
• Work with stakeholders to gather requirements and translate business needs into scalable low-code/no-code technical solutions.
• Perform unit testing, UAT support, deployment, troubleshooting, production monitoring, and post-implementation support.
• Create and maintain technical documentation, SOPs, user guides, solution design documents, and process control documents.
• Follow Power Platform governance, security, environment management, version control, and solution lifecycle best practices.
• Collaborate with business, operations, technology, and transformation teams to drive continuous improvement initiatives.

Primary Internal Interactions

• Business teams, Finance & Accounting teams, operational leadership, transformation champions, and senior management.
• Technology, Infrastructure, Information Security, Data Governance, Automation COE, Reporting, and Analytics teams.
• Developers, testing teams, SMEs, and process owners across insurance operations.
• Hands-on experience in Power Apps, Power Automate, VBA, Python, Power BI, SQL, SharePoint, and Microsoft 365 technologies.
• Strong proficiency in Microsoft Excel, VBA Macros, Python, Canvas Apps, Model-Driven Apps, cloud flows, and workflow automation.
• Experience with Dataverse, SharePoint Lists/Libraries, Outlook/Teams integration, connectors, APIs, and data source integration.
• Understanding of Power Platform security roles, environments, governance, ALM, solution packaging, and deployment practices.
• Strong analytical, problem-solving, debugging, and solution design skills.
• Know-how of Insurance and Finance processes, preferably Insurance.
• Experience in Finance & Accounting, reporting, operations, shared services, or business process automation.
• Ability to identify automation opportunities, document current-state processes, and propose future-state digital workflows.
• Delivery experience in a business-aligned IT or low-code transformation environment.
• Excellent presentation, verbal, and written communication skills.
• Strong stakeholder management, requirement-gathering, and consultative communication skills.
• Excellent analytical skills and aptitude for problem solving, including data analysis and validation.
• Able to work independently and as part of a cross-functional team.
• Good verbal and written communication skills with the ability to interact across all levels of the organization.
• Good listening, facilitation, and consultative skills.
• Good negotiation, influencing, persuasion, and interpersonal skills.