Senior Lead UX Designer

This role is 4 days onsite (Monday-Thursday) at our Boca Raton, FL office.

The Senior Lead UX Designer drives major initiatives to modernize and elevate the digital experience for ODP's B2B business customers. Reporting within the B2B eCommerce Product Management organization, this individual contributor role leads UX strategy and execution for large-scale site modernization efforts, partnering closely with cross-functional teams of developers, product managers, and business stakeholders to translate complex business requirements into intuitive, scalable design solutions. The Senior Lead UX Designer champions UX best practices across the organization, bringing deep expertise in user-centered design to shape the future of the platform. Success in this role requires strong independent judgment, the ability to make rapid, collaborative decisions with stakeholders across business units, and a track record of delivering high-impact design work in a fast-paced e-commerce environment.

Primary Responsibilities

• Asset Creation & Collaboration:
• Works closely with agile teams and product design team to develop high-quality assets—including wireframes, UI designs, and prototypes for multiple products
• Strategic Design Leadership:
• Collaborates with Product Management leadership to ensure design solutions align with business goals and deliver measurable outcomes across their portfolio
• Advanced Research & Insights:
• Partners independently with research experts and end users, leveraging diverse research methodologies and data not just usability testing but to continuously enhance the customer experience
• Facilitation & Workshop Skills:
• Leads and implements both formal and informal facilitation techniques to drive effective problem-solving and solution development
• Tool Proficiency & Innovation:
• Expertly uses modern design tools (e.g., Sketch, InVision) to deliver projects, and supports UX leadership in evaluating and modernizing the team’s toolset

Education and Experience

• Level of Formal Education: Bachelor's degree or equivalent experience
• Area of Study: Design, Fine Arts, Computer Science/Engineering
• Minimum Years of Experience: 10+
• Type of Experience: Web and Mobile UX Design, Interaction design, service design, visual design, UX writing, voice design
• Technical Competencies & Information Systems:
• Intermediate PC software skills using Excel, Word and PowerPoint
• Mastery of User Experience software such as Figma, Miro, or equivalent as well as Visio or equivalent
• Testing software such as Adobe Target, Userexperience.com or other
• Skills & Abilities:
• Builds Collaborative Relationships
• Makes Decisions Using Analytical Thinking, Data, Customer Feedback
• Customer Engagement
• Collaboration
• Building Trust and Partnerships
• Consensus Building
• Relentless Attention to Detail

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

How to Apply

Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.