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IT Manager-RESTAURANTS

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IT Manager-RESTAURANTS

Abu Dhabi, United Arab Emirates

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Job Openings IT Manager-RESTAURANTS

About the job IT Manager-RESTAURANTS

Our client is a leading hospitality company known for delivering exceptional guest experiences and innovative services. With a commitment to excellence, we are seeking an experienced and tech-savvy IT Manager to ensure seamless technological operations across their venues in AD.

Key Responsibilities

  • Oversee and manage the IT infrastructure, systems, and network operations across the company.
  • Ensure the security, efficiency, and reliability of IT systems, including POS, PMS, and CRM solutions used in hospitality operations.
  • Plan, implement, and manage software upgrades, hardware installations, and system integrations.
  • Develop and enforce IT policies, procedures, and best practices.
  • Provide technical support to staff and resolve IT-related issues in a timely manner.
  • Manage IT budgets and vendor relationships, including procurement of IT hardware and software.
  • Monitor and maintain data security, backup systems, and disaster recovery plans.
  • Collaborate with operations, marketing, and finance teams to align IT solutions with business needs.
  • Research and implement new technologies to enhance guest experiences and operational efficiency.

Qualifications

  • Bachelors degree in Information Technology, Computer Science, or a related field.
  • Minimum of 3 years of experience in IT management, preferably within the restaurant chain, cloud kitchen concepts etc
  • Proficient in hospitality systems like PMS, Warehouse Management Systems, MICROS etc
  • Strong knowledge of network architecture, hardware, and software systems.
  • Experience with cybersecurity and compliance regulations.
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues.
  • Strong leadership and communication skills with the ability to manage cross-functional teams.
  • Certification in IT-related fields (e.g., CCNA, ITIL, Microsoft, or CISSP) is a plus.

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Skills

  • CISSP

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