Bespoke Technologies, Inc.

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IT Program Manager

Tysons, VA

Full Time

Experienced

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BT-417 – IT Program Manager

Location

Tysons (fully on-site, no remote option)

**MUST HAVE A POLY CLEARANCE TO APPLY. Those without a Poly clearance will not be considered.**

Required Skills

• Demonstrates experience managing Tier 1 and Tier 2 technical personnel.
• Demonstrates experience with a strong understanding of Microsoft Sentinel, Microsoft Azure, enterprise networking, network monitoring, cybersecurity monitoring, and IT service management.
• Demonstrates experience working with and managing escalations involving telecommunications carriers, ISPs, OEM vendors, Microsoft/cloud providers, managed service providers, and other third-party service providers.
• Demonstrates experience overseeing and tracking planned maintenance windows, infrastructure changes, outages, and service restoration activities.
• Demonstrates experience identifying operational trends, recurring issues, process gaps, and opportunities to improve monitoring, automation, escalation, and operational effectiveness.
• Demonstrates experience coordinating maintenance schedules and ensuring appropriate NOC/CSOC monitoring coverage before, during, and after scheduled changes.

Desired Skills

• Demonstrates experience leading or managing personnel within a NOC, SOC/CSOC, enterprise operations center, or comparable 24x7 technical operations environment.
• Demonstrates progressively responsible experience in enterprise IT operations, network operations, cybersecurity operations, cloud operations, or related technical disciplines.
• Demonstrates experience supporting a Network Operations Center (NOC), Security Operations Center (SOC/CSOC), enterprise IT operations center, or comparable technical operations environment.
• Demonstrates significant experience with Microsoft Sentinel: alert monitoring, KQL log queries, entity analysis, runbooks, or escalation.
• Demonstrates significant experience with Azure skills: portal nav, Monitor/Log Analytics, VMs, Resource Health, or basic networking (VNets/NSGs).
• Demonstrates significant experience with Networking basics: TCP/IP, DNS/DHCP, subnetting, VLANs, routing, firewalls, VPNs, or LAN/WAN.
• Demonstrates significant experience with troubleshooting outages, connectivity, packet loss/latency, or CPU/memory issues.
• Demonstrates experience with tools for topology, paths, assets, segmentation, or vulnerabilities. Demonstrates experience with Kusto Query Language (KQL) for searching, filtering, correlating, and investigating Sentinel and Log Analytics data.

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Are you a US citizen?* -- No answer --YesNo

Will you now or in the future require employment visa sponsorship?* -- No answer --YesNo

Do you live within Virginia, Maryland, or DC area?* -- No answer --YesNo

Do you have an active Poly security clearance?* -- No answer --YesNo

What is your Poly Type?* -- No answer --PolyPoly+Poly++

When was your Poly security clearance granted?*

There is no option for remote work and all support is fully on-site. Which location do you prefer?* -- No answer --McLean/Tyson's CornerChantilly/HerndonRestonBethesda

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