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IT Support Specialist - on in Pittsburgh, PA (Local Candidates Only)

Accoy
Location
Pittsburgh, PA, United States
Workplace
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Employment
Contract
Salary
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Posted 2y ago

Overview

Location

Onsite- West of Pittsburgh, PA

Job Type

Contract

Work Authorization

U.S. Citizen or Green Card

The A.C. Coy Company is currently hiring for a help desk/IT Support Technician.

Responsibilities

  • troubleshoot tickets
  • work closely with the escalation team and project managers to resolve tickets
  • must be detailed oriented

Qualifications

Minimum Requirements

  • Associates degree in business, MIS or IT preferred; HS diploma with equivalent experience required
  • 2-3 years’ experience as a help desk/IT Support technician
  • Demonstrated experience in client support and direct client communications
  • Ability to establish and maintain positive customer service
  • Excellent time management and organizational skills
  • Strong written and verbal communication abilities
  • Ability to work independently and collaboratively within a team

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