Platform Engineer - Bangalore, India

Role : Platform Engineer JD

Essential capabilities

• Work with CICD tools like Harness, Jenkins and demonstrate proficiency with cloud technologies – AWS and Azure
• Work in an agile environment, attending stand-ups, retros, planning, showcases and other agile meetings and ceremonies
• Work closely with scrum masters, asset designers and data consulting team to determine platform requirements and priorities
• Demonstrate strong technical thought leadership that helps resolve technical barriers and roadblocks impacting delivery teams
• Showcase work to stakeholders
• Design & Build the code and structure for CI/CD enabling and infrastructure as code
• Keep up to date with new tools and technologies relevant to the Service and proactively promote new tools and methodologies adoption
• Be a go to person for Developers and Service team members for troubleshooting
• Collect logs and metrics, build dashboards and monitor using Splunk, AppDynamnics and other tools
• Work on ECS, Kubernetes, Kong and any serverless technologies
• Automate using Ansible, Python, Bash, Puppet and Packer
• Design and maintain the Cloud environments

Technical capabilities

• DevOps experience in setting up CI/CD pipelines using a tech stack of GIT, AWS, Spring Boot, Jenkins, Artifactory and Java
• Experience working with AWS, creating Terraform modules and associated code and end-to-end Instructure-as-code-automation
• Knowledge on Kubernetes and Kafka is highly beneficial
• Excellent knowledge of Ansible
• Experience with microservices deployment and container technologies like Docker
• Environment performance monitoring and reporting
• Documenting practices, solutions, known issues, and common trouble shooting procedures
• Ensure all systems, platforms and applications are compliant with and operating to relevant security and data protection standards
• In-depth understanding of microservice architecture, API management and distributed systems concepts
• Experience working in Agile/Scrum environment

Experience

It is expected that the role holder will most likely have the following qualifications and experience:

• Overall 6+ years of experience in devops
• At least 3 years experience in the following tools and capabilities:
• 1. Terraform
• 2. Kubernetes
• 3. Relational databases
• 4. Ansible
• 5. AWS and Azure native services like IAM, KMS, EBS, EC2, EKS, Azure RM, Azure key vault, Managed service identity etc
• At least 2 years experience in building and running applications in the cloud.
• Production support – experience for at least 2 years
• At least 3 years experience running vendor applications in the cloud, knowing how to escalate vendor issues etc

Key Accountability

Overall platform availability, cloud infrastructure provisioning and maintenance in Core banking modernization

Domain and Switching Domain, this includes

Cloud Infrastructure provisioning

AWS and Azure via automation using Terraform, Ansible, Kubernetes etc.

Handling Docker containers, patching containers, handling vendor-based applications in the cloud (COTS – commercial off the shelf)

Incident Resolution

In the event of incidents, resolving and restoring service as quickly as possible minimising outages.

Vendors and in-house team engagement

Escalating support calls to 3rd party vendor and / or in-house NAB support teams (e.g. database administrator team)

Ticket/ queue management

- Administration of support tickets and requests. Own and resolve repeated incidents and problems

Documentation

Proficient at writing support documentation for overnight processes for supported applications.

Ad hoc database work

Executing SQL queries to generate ad hoc reports and distributing them to the relevant parties.

Application Administration

Administering system configuration changes or database updates as required by the vendor or business.