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Field Service Technician

Nov
Location
Houston, TX, United States
Workplace
Onsite
Employment
Full Time
Salary
—
Apply on the employer’s site

Posted 23d ago

  • Integrity and Trust
  • Self-Disciplined
  • Team Player
  • Punctual
  • Problem Solver
  • Results oriented with a sense of urgency
  • Interface with internal team to obtain a thorough understanding of NOV Service Equipment products and how they are safely operated, tested, calibrated and problems resolved in a timely manner.
  • Travel to customer sites to inspect, install, commission, test, calibrate, repair, and train customers on the safe and proper operation of NOV products
  • Performs preventive maintenance and repairs on equipment and systems (e.g., mechanical, electrical)
  • Evaluates and recommends equipment improvements to improve availability, capability, and yield
  • Performs equipment failure analyses (including preventive and unscheduled maintenance)
  • Troubleshoots and diagnoses equipment problems
  • Prepares technical reports to document equipment modifications and equipment maintenance procedures
  • Perform field upgrades of software and hardware and train customers on how to properly operate and maintain equipment.
  • Communicate field failures and feedback reports to the appropriate departments
  • Clear, concise, and accurate service reporting upon completion of service
  • The technician is self-dispatched. This requires an independent self- starter, self- directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer.
  • Will interact directly with internal as well as external customers on a daily basis, and as such must possess competencies such organizational skills, planning skills, customer orientation and project management skills.
  • Perform other work-related tasks as assigned
  • Comply with all NOV company and HSE policies and procedures
  • High school diploma or equivalent; technical or trade school education in mechanical or related field is preferred.
  • Proven experience as an Oilfield, Rig or Industrial Mechanic or similar role, with a focus on Iron Roughnecks, Catwalks, Torque Machines or other related equipment is preferred.
  • Experience demonstrated and recorded applicable to servicing tools
  • Strong mechanical aptitude and understanding of hydraulic, pneumatic, and electrical systems commonly found in oilfield equipment.
  • Ability to read and interpret technical manuals, diagrams, and schematics
  • Excellent problem-solving skills and attention to detail
  • The candidate needs to be a leader, self-motivator and have the ability to interact with our customers both technically and commercially
  • Adheres to all HSE requirements
  • Working hours to be identified by manager, including On Call hours
  • Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors
  • Able to communicate professionally with internal and external customers
  • Non-standard work hours, 24/7 contact/availability expectations for operational support
  • Comply with Global and Local QHSE policies
  • Behave in a professional and ethical manner in line with NOV corporate policies

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