Technical Support Specialist (EDI)

Manage and maintain all

EDI

Messages

(ANSI

and

X12)

Error management on

EDIFACT

(ANSI/X12)

Deduction and correction of errors

using

AXWAY

B2Bi

tool;

IBM

MQ,

MQ

Explorer.

View, download and export logs from IBM Mainframe

Must be able to manage messages within Windows Network, Unix/Linux, mainframe. Coordinate with third party for message corrections.

• Personal Attributes:
• Strong teamwork and collaboration skills.
• Basic or end to end knowledge in Shipping Life cycle.
• Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.

Additional Notes

• Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.
• Willingness to work in perennial night shifts
• Ready to re-locate near office location in case staying away from office area
• Bachelor’s degree.
• A degree in computer science or a related topic would be an added advantage. Experience in 2nd level support for EDIFACT
• Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ
• Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
• Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
• Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
• Good to have exposure in SSL certificates handling and implementation Good to

have experience in using JIRA, Confluence