Asst Executive (Vessel IT)

Asst Executive (Vessel IT) - Innergy Consulting Pte. Ltd | Career Page

Asst Executive (Vessel IT)

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Job Openings Asst Executive (Vessel IT)

About the job Asst Executive (Vessel IT)

Assistant Executive (Vessel IT)

We are looking for an experienced Assistant Executive (Vessel IT) for one of our global shipping clients. This person will provide first-level helpdesk support to vessels, assisting with day-to-day IT operational issues and supporting IT specialists in project implementation, vessel infrastructure, and cybersecurity management. This role plays a key support function in maintaining vessel IT systems efficiency, stability, and security.

Key Responsibilities

• Regular travel to vessels (locally and overseas) to provide onsite IT support, perform system setups, and support project implementation onboard ships. Standby or after-office-hour support may be required when operationally necessary.
• Provide first-level IT helpdesk support to vessel users for hardware, software, network, and communication issues, managing incidents and service requests via ticketing systems.
• Support troubleshooting of onboard IT systems and end-user devices, escalating complex or unresolved issues as required.
• Assist IT teams in vessel IT projects including system deployment, hardware refresh, and connectivity upgrades onboard vessels.
• Support cybersecurity compliance activities including system patching, antivirus updates, access control, and monitoring of system performance and security alerts.
• Perform basic system monitoring, routine maintenance, updates, and patching under supervision.
• Coordinate with vessel users, vendors, and internal IT teams to resolve issues and support project execution.
• Support inventory tracking of onboard IT and cybersecurity equipment.
• Maintain basic system, asset, and incident documentation.
• Participate in user training, awareness programmes, and onboard IT support initiatives.

Requirements

• Diploma or degree in Information Technology, Computer Science, or related field preferred
• Preferably holds IT infrastructure or networking certifications (e.g. Microsoft-related certifications or equivalent)
• Relevant certifications in IT service management, Microsoft 365, or basic cybersecurity are an advantage (not mandatory)
• Knowledge of IP addressing, subnetting, DNS, DHCP, VPN, backup, and firewall concepts preferred
• Minimum 2 years of experience in IT infrastructure support (PCs, networks, servers)
• Exposure to marine or remote site IT environments is an advantage but not essential

To apply, please send your cv to talentagent@innergy-consulting.com.

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

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