Software Engineer

• Coordinating Software projects
• Training Admin, student and faculty
• Providing guidance for problems and questions
• Participating in business meetings
• Impart training on the usage of the software
• Handling all the queries of the end users and provide support
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers

Qualification

• Bachelor's degree.
• Minimum 1-2 years of programming experience.
• Knowledge of MS-SQL,MYSQL, PostgreSQL
• Knowledge of integration between frontend and backend
• Knowledge of J2EE and frameworks available for it {{such as Spring Boot, Spring MVC etc. depending on technology stack}}