ServiceNow ITAM (SAM/HAM) Developer

This is a remote position.

ServiceNow-ITAM (SAM/HAM) Developer

Job Details

• Employment Type: Contract
• Work Mode: Remote
• Location: Offshore
• Total Experience Required: 5+ years
• Relevant Experience Required: 5+ years
• Mandatory Certification: ServiceNow Certified System Administrator (CSA)

Job Summary We are seeking a ServiceNow ITAM Developer with deep expertise in Software Asset Management Pro (SAM Pro). The ideal candidate will focus on advanced scripting, workflow automation, third-party discovery integrations, and optimizing backend reconciliation engines.

Key Responsibilities

• Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the SAM application.
• Design and implement automated software request and reclamation workflows using Flow Designer and IntegrationHub.
• Create Service Catalog items for software requests with complex client-side validations.
• Configure and troubleshoot ServiceNow Discovery, SCCM, JAMF, and third-party inventory integrations.
• Build REST/SOAP integrations to connect ServiceNow with external publisher portals and procurement systems.
• Optimize background jobs, reconciliation engines, and scheduled scripts; support platform upgrades.

Requirements

• 5+ years of hands-on experience in ServiceNow development with a focus on ITAM/SAM.
• High proficiency in JavaScript and the ServiceNow API framework.
• Deep technical understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models.
• Strong experience with SQL, XML, JSON, and IntegrationHub steps.
• Certified System Administrator (CSA) certification.

Preferred Qualifications

• Certified Implementation Specialist – Software Asset Management (CIS-SAM).
• ServiceNow Certified Application Developer (CAD).