Senior Software Development Engineer - R01571405

Posted today

With at least 2 to 4 years of experience in Salesforce DevOps, including hands-on expertise in Sales Cloud, Service Cloud, and Agentforce development

Design and build reusable Agentforce agents, including topics, actions, and prompt templates, to address common industry use cases and integrate within Sales and Service Cloud workflows
Develop Orchestrator agents for multi-agent coordination and complex workflow handoffs across domains such as retail, BFSI, healthcare, and manufacturing
Create headless agents for API and channel-agnostic invocation to enable integration beyond standard Salesforce UI environments
Implement Agent-to-Agent protocol integrations to facilitate inter-agent communication across systems and vendors
Configure Model Context Protocol (MCP) clients and servers to extend agent capabilities with external tools and data sources
Develop Retrieval-Augmented Generation (RAG) pipelines using Salesforce Data Cloud, including Data Graphs, DLOs/DMOs, and vector search, to ensure accurate agent responses
Package agents as reusable, configurable accelerators that are templated, parameterized, and easily adapted for diverse client demonstrations
Build custom Apex actions, Flows, and Invocable Actions to extend agent capabilities
Collaborate with architects and practice leads to translate industry-specific use cases into demo-ready agent solutions
Maintain documentation, demo scripts, and setup guides to support accelerator reusability

Salesforce Sales Cloud (lead and opportunity management, forecasting, sales process automation)
Salesforce Service Cloud (case management, Omni-Channel, Service Console, Knowledge)
Agentforce development (building agents, Subagents, Actions, Prompt Builder, Agent Builder)
Apex (triggers, asynchronous processing, component design, integrations)
Lightning Web Components (LWC) (wire adapters, custom component development)
Git version control
VS Code for Salesforce development
Data Loader for data migration and manipulation
Salesforce DevOps tools (Copado, Flossum, Gearset, Autorabit)
Salesforce CLI (Sfdx) for development and deployment

Agentforce metadata (GenAiPlannerBundle, GenAiPlugin, GenAiFunction)
Multi-agent orchestration patterns
Agentic frameworks (LangGraph, Google ADK, or similar)
A2A protocol and MCP client/server roles
Salesforce Administration (security model, flows, data model design)
Salesforce Data Cloud features (DLOs, DMOs, Identity Resolution, Calculated Insights)
Prompt engineering and LLM behavior tuning

Bachelor's degree in Computer Science, Information Technology, or a related field
Salesforce Certified Platform Developer I or II
Salesforce Certified DevOps Engineer

FRF for Salesforce Developer candidate.

Skills