Process Associate

Roles & Responsibilities

Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns. Adaptive to the project environment & execute the tasks independently. Quick learner with the ability to handle calls independently

Willing to work with flexible week-off with Shift timings covering 24/7.

The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada.

English

Excellent verbal and written communication skill Hindi

Excellent verbal communication skill Kannada

Excellent verbal communication skill

Any other Indian regional language knowledge would be an added advantage

Basic Knowledge in MS Excel and analytical skills

Educational qualification

Any Graduate Degree or equivalent

Experience

Minimum 1year experience

Mandatory/requires Skills

Proficient in Hindi/English and a regional language

Preferred Skills

Willing to work with flexible week-off with Shift timings covering 24/7.