Senior Insights Analyst

• Translate complex data into actionable insights that influence commissioning and investment decisions
• Identify system performance drivers and opportunities to improve equity and recovery outcomes
• Work closely with senior leaders to shape how ACC commissions services at a national level

Permanent role based in Wellington

About us | Mō mātou

ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do here.

About the role | Mō te tūranga mahi

As a Senior Insights Analyst (Health Commissioning), you will operate as a strategic partner to commissioning, commercial and clinical leaders—helping them understand what is happening across the system, why it is happening, and what should change as a result. You will work across health markets, service lines, and client cohorts to uncover the drivers of performance and identify opportunities to improve outcomes, equity, and system sustainability. This role goes beyond traditional reporting, focusing on interrogating system performance and influencing decisions—from provider behaviour through to investment choices.

You’ll play a pivotal role in analysing system performance, identifying drivers of variation, and translating insights into actions that improve outcomes for New Zealanders.

• Identify and explain variation between providers, services and client groups—moving beyond “what” to “why”.
• Diagnose root causes of performance issues and pinpoint where intervention is needed.
• Translate complex analysis into clear, compelling advice for senior decision-makers.
• Support commissioning teams to design targeted interventions, contract changes, and market responses.
• Identify opportunities to improve outcomes across key client cohorts, including equity-focused analysis.
• Partner with analytics and product teams to develop tools that support better decision-making.
• Contribute to building a more performance-led culture across ACC.

The appointing salary for this role is $101,287 – $131,077 based on experience ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

About you | Mōu

You will bring

• Strong experience in analytics, performance reporting, or data analysis within complex environments.
• Advanced capability using tools such as SQL, Power BI, R or Python, with strong data visualisation skills.
• Proven ability to translate complex data into clear, compelling insights and narratives for senior stakeholders.
• Experience identifying performance variation and delivering evidence-based recommendations to improve system outcomes.
• Strong stakeholder engagement and influencing skills, with the ability to communicate across technical and non-technical audiences.
• Experience or familiarity with health systems, commissioning, or provider performance would be advantageous but is not essential.
• Demonstrated application of Te Tiriti o Waitangi within policy, systems, or service design.
• Strong critical thinking, curiosity, and problem-solving skills with a collaborative mindset.
• You must hold New Zealand work rights at the time of application.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work.

Here are some ways we encourage that

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.

How to apply | Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Thursday 1 October 2026 1159pm, however if an ideal candidate is found we may progress screening and interviewing sooner.

Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp.