Consultant - R01570923

Consultant

Job requirements

Experience Range

With 1 to 3 years of hands-on experience in testing web applications and microservices, including contact center and telephony solutions.

Key Responsibilities

• Develop and execute comprehensive test strategies for web applications, microservices, and contact center implementations.
• Create and maintain risk-based test plans and regression packs to ensure robust coverage of critical functionalities.
• Perform API contract and payload testing using Postman and SoapUI, validating integration points and data exchange accuracy.
• Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), collaborating with cross-functional teams to deliver high-quality releases.
• Conduct ETL and data mapping testing, including validation of legacy-to-SaaS migrations, reconciliation, and PII handling.
• Execute performance and security testing to identify bottlenecks and vulnerabilities, enhancing system reliability and compliance.
• Manage defect triage, track issue resolution, and deliver actionable quality reports to stakeholders.
• Automate test cases and QA reports using tools such as Selenium and Jenkins for field-to-field validation across integrated systems.

Required Skills

• Postman
• SoapUI
• Selenium
• Jenkins
• Zephyr
• Cucumber (BDD)
• Test Driven Development (TDD)
• Snowflake testing
• ETL testing

Preferred Skills

• Experience with NICE CaaS or similar contact center platforms
• Middleware error handling and AI use case validation
• Oracle Fusion and CPQ integration testing
• Akamai or WinSCP file transfer testing
• Accessibility testing tools (e.g., JAWS)

Desired Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a closely related field
• ISTQB Foundation Level Certification
• Certification in Selenium, Postman, or relevant test automation tools