Sr. Data Excellence Specialist

This role is responsible for ensuring data accuracy, consistency, and governance while supporting system operations, user enablement, and process improvements. The ideal candidate will drive data quality initiatives, optimize workflows through automation, and deliver insightful reporting to support business decision-making. Close collaboration with cross-functional, regional, and global stakeholders is essential to ensure seamless system integration, reliable data flows, and continuous operational excellence.

Master Data Management

• Establish and enforce master data standards, naming conventions, and validation rules across all systems to ensure a single source of truth.
• Create, maintain, and deactivate master data across multiple systems (e.g., ERP, Salesforce, Conga, BI, etc).
• Design and manage Excel-based templates for data uploads, validation, and cross-system reconciliation.
• Perform regular data audits and health checks to identify and resolve discrepancies, duplicates, and incomplete records.
• Monitor data change logs and maintain accurate version control and history tracking.
• Identify opportunities for automation to streamline data reconciliation and management workflows.
• Recommend and implement improvements to reduce manual data handling and enhance data accuracy and reliability.
• Maintain up-to-date SOPs and documentation reflecting current processes; ensure timely communication and sharing of updates with stakeholders at country, regional, and global levels, and manage centralized document archiving.

System Administration & Support

• Manage user access, roles, and permissions across multiple systems.
• Provide training and guidance to end users on proper data entry and data maintenance procedures.
• Perform routine system maintenance and configuration updates; troubleshoot integration issues and system bugs in collaboration with IT support teams.
• Monitor system performance and data flows across platforms to ensure accurate and seamless synchronization.
• Support system upgrades, user acceptance testing (UAT), and the implementation of new modules or functionalities.

Reporting & Analytics

• Extract, consolidate, and validate data from multiple systems to produce accurate monthly business reports.
• Design and maintain reporting dashboards that deliver clear, actionable insights for management.
• Automate recurring reporting processes to reduce manual effort and improve data timeliness.
• Collaborate with stakeholders to ensure report accuracy and proactively address data gaps or inconsistencies.
• Provide support for ad hoc analysis and cross-functional projects as required.
• Hands-on experience with enterprise systems (e.g., ERP, Salesforce, BI tools); familiarity with data integration across multiple platforms is preferred.
• Advanced proficiency in Microsoft Excel (e.g., pivot tables, formulas, data validation, Power Query); experience with data visualization tools (e.g., Power BI, Tableau) is a plus.
• Strong understanding of data governance, data quality principles, and master data lifecycle management.
• Proven ability to perform data analysis, reconciliation, and troubleshooting with high attention to detail.
• Strong problem-solving skills with the ability to identify root causes and implement effective solutions.
• Effective communication and stakeholder management skills, with the ability to train and support end users.
• Ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Proficiency in English (written and spoken) to effectively collaborate with regional and global stakeholders.
• 3-5 years working experience in master data management, business operation, system administration, or data analytics roles.