Microsoft Office365

Microsoft Office365 - Siegen HR Solutions, Inc. | Career Page

Microsoft Office365

Manila, NCR, Philippines

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Job Openings Microsoft Office365

About the job Microsoft Office365

KEY RESPONSIBILITIES

• Provide customer-facing product engineering support for

Office 365

• Provide real-time client support for faster resolution of cases
• Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives
• As a knowledge champion, s/he is the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.

TO QUALIFY

• At least 2 years of professional IT experience
• Experience in /exposure to a client-facing role
• Good communication skills
• Amenable to a flexible work schedule, as the need arises
• Bachelor’s Degree in Information Technology, Computer Science or other relevant fields
• With solid Infra background, strong understanding of servers, Active Directory (AD), and the like

With O365 skills and experience

o Solid MS Exchange Skills

o Solid SharePoint Skills

o Proficient in MS Exchange and two or more O365 technologies

o Proficient in MS SharePoint, along with at least two O365 technologies

o At least three (3) O365 technologies--if Exchange or SharePoint is not part of skillset

Good to have

• Certifications on the following

o Microsoft Office 365

o MS Windows Server

o MS Exchange

o ITIL v3

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