Senior Analyst - Software Asset Management

• Assist in establishing and maintaining a comprehensive SAM Framework for all software and SaaS applications across the organization.
• Maintain accurate and up-to-date software & contract inventory, ensuring data quality within SAM tools and CMDB systems.
• Track and manage software entitlements, usage, renewals, and compliance to prevent overspend and license violations.
• Work with 3rd party SAM tools like Flexera, Nexthink to analyze software usage and prepare license position reports.
• Support audits and compliance initiatives with accurate software inventory, license documentation
• Create and maintain dashboards and reports that provide transparency into software utilization, compliance, and portfolio health.
• Help evaluate and onboard new software solutions, ensuring compliance with IT and SAM governance standards.
• Collaborate with Procurement and Vendor Management teams during renewals, true-ups, negotiations, and sourcing decisions by providing data-driven insights.
• Identify opportunities for license optimization, including reharvesting, right-sizing, subscription cleanup, and software rationalization to reduce cost.
• Monitor unauthorized, unlicensed, or end-of-life software to reduce compliance risks.
• Contribute to continuous improvement by recommending process enhancements and enabling automation to streamline SAM operations.
• Track SaaS usage, inactive accounts, over-licensed subscriptions, and cloud marketplace purchases, ensuring proper license utilization and BYOL governance.

Behaviours & Approach

• Strong analytical and problem-solving skills
• Team-oriented with excellent communication and collaboration skills
• Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork
• Ability to act under pressure and to manage efficiently crisis situations
• Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense
• Bachelor’s or master’s degree in computer science, Engineering, or related discipline
• English language – expert proficiency
• CSAM (IAITAM) – Foundation in SAM lifecycle and compliance.
• ITIL 4 Specialist: ITAM – For process alignment and governance.
• Microsoft / AWS Licensing Specialist