Platform Operations Specialist

Platform Operations Specialist PEO Consulting Limited | Career Page

Platform Operations Specialist

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Job Description

Job Title: Platform Operations Specialist

Department

Data Engineering / AI Data Services

Location

Global

Reports to

VP of AI Ops

Contract

Permanent

Travel Requirements

No

Salary

Open Budget

JOB SUMMARY / OVERVIEW

The Platform Operations Specialist is responsible for the daily administration and operational

management of our internal data services platform. This includes configuring user roles,

managing permissions, overseeing data workflows, and ensuring compliance with security

protocols. The specialist develops automation scripts to streamline processes and partners with

cross-functional teams to troubleshoot issues, maintain uptime, and continuously improve

platform operations.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Platform Administration

Configure user roles, permissions, and project settings in line with

evolving client and internal needs.

Operational Oversight

Oversee day-to-day platform activitiesfrom data ingestion to task

organization and final output managementto ensure reliability and compliance.

Issue Resolution

Investigate platform issues, coordinate with technical teams, and implement

timely solutions or escalations.

Automation & Scripting

Develop Python scripts to reduce manual tasks and improve

operational efficiency.

Security & Compliance

Ensure all platform activities comply with data security, privacy, and

organizational policies.

Documentation

Maintain detailed documentation of operational procedures, incident

reports, and process improvements for future reference.

MAIN JOB REQUIREMENTS

Education and Specific Training

Bachelors degree in Information Technology, Computer Science, or related field.

Technical training or certifications in system administration, cloud services, or SaaS platforms

are advantageous.

Work Experience

24 years of experience in platform administration, system operations, or a similar technical

support capacity.

Previous experience managing SaaS or enterprise-level platforms is preferred.

Special Certifications (Non-Mandatory)

Cloud platform certifications (AWS, Azure, GCP) or system administration credentials (e.g.,

CompTIA, Microsoft Certified) are a plus.

REQUIRED SKILLS

Technical Skills

Proficiency in Python scripting for task automation.

Familiarity with REST APIs, system integration tools, and monitoring solutions.

Basic understanding of cloud infrastructure (AWS, Azure, or GCP).

Experience with version control (Git) and incident management frameworks.

Qualified Candidates should send CV to deborah@gratitudeindia.com

Working Place

Manila

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